This week, we share the recent reframing efforts of One Voice Central Texas, a coalition of nearly 100 health and human service organizations serving Austin and surrounding counties. In April of this year, Ilsa Flanagan conducted a day-long workshop on reframing human services for members and partners of the coalition. The participants enthusiastically embraced what […]

The Building Well-Being Narrative for human services is demonstrated to improve the public’s understanding and support for the full range of the sector’s work. As important as the narrative is itself, there are additional storytelling components that impact how an audience will translate a message. In the last newsletter, we talked about some specific phrases […]

In a recent newsletter, we identified communication tips from FrameWorks Institute that can help the human service sector make the most of the new narrative. In addition to using the new frame, there are also words that we know are unproductive and can often invoke those cultural models the research shows undermine our best intentions. […]

Since 2009, Illinois Partners for Human Services has been leading efforts to reframe and rebrand human services in Illinois. With a grant from the Chicago Community Trust, Illinois Partners engaged a consulting firm in Chicago to conduct focus groups throughout the state. The focus groups targeted, and the campaign seeks to enlist, those who would […]

In a recent newsletter, we identified communication tips from FrameWorks Institute that can help the human service sector make the most of the new narrative. This week we are taking a closer look at a communication device that might be undermining our efforts to change common misperceptions about the work we do and those we […]